FAQ

What is GI?

GI stands for Geographical Indication. It is a label used on products that have a specific geographical origin and possess qualities, reputation, or characteristics that are essentially attributable to that place of origin.

How do I place an order?

To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you will enter your shipping and payment information to complete your order.

How do I contact customer support?

If you have any questions, concerns, or issues with your order, you can contact our customer support team at [contact email]. We strive to respond to all inquiries promptly.

Are your products handmade or mass-produced?

Many of our products are handmade by skilled artisans, while others may be sourced from reputable suppliers. We strive to provide high-quality, unique items that reflect the craftsmanship and creativity of our artisans.

What are the benefits of products with Geographical Indication (GI)?

Products with Geographical Indication (GI) often carry unique characteristics and qualities attributed to their specific geographical origin. These products may also promote cultural heritage, support local economies, and ensure authenticity and quality.

Are there any restrictions on the use of products with Geographical Indication (GI)?

Some products with Geographical Indication (GI) may be subject to usage restrictions or regulations to protect their authenticity and integrity. Familiarize yourself with any applicable laws or guidelines associated with the product’s GI status.

What distinguishes handicrafts by skilled artisans from mass-produced items?

Handicrafts by skilled artisans are unique and often one-of-a-kind pieces crafted with meticulous attention to detail and traditional techniques passed down through generations. They embody the artisan’s creativity, cultural heritage, and expertise, making each piece a work of art with its own story.

Are the materials used in the handicrafts environmentally sustainable?

We strive to prioritize environmentally sustainable practices and materials in the handicrafts featured on our website. Many of our artisans use locally sourced, natural, and eco-friendly materials, minimizing environmental impact and promoting sustainability.

What steps do you take to ensure fair compensation for artisans?

We are committed to fair trade principles and ensuring that artisans receive fair compensation for their work. We work closely with artisans to establish fair pricing structures that reflect the value of their craftsmanship and provide them with a sustainable income.